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Psychosocial Hazards in the Workplace
Psychosocial hazards are workplace factors that can cause psychological or physical harm, and businesses have a legal duty to eliminate or minimise these risks so far as is reasonably practicable; the fact sheet explains a structured risk management approach supported by consultation, effective controls, training and regular review.
- Common hazards include high job demands, low support, bullying, harassment, discrimination, violence and poor organisational practices.
- Employers must follow a four-step process: identify hazards, assess risks (considering duration, frequency and severity), control risks using the hierarchy of controls, and monitor/review measures.
- Worker consultation, confidential reporting mechanisms and data review are essential for identifying risks.
- Controls may include redesigning work, improving supervision and support, addressing inappropriate behaviours early, and ensuring safe systems of work.
- Businesses must document their processes and comply with applicable WHS legislation and Codes of Practice.


